Privacy Policy
How we collect, use and protect personal information in relation to our consultancy services.
1. Introduction
Hemocare Innovations is committed to protecting personal information in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000, the SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023.
2. Data Controller
Hemocare Innovations acts as the data controller for personal information collected through this website.
3. Information We Collect
We collect information voluntarily provided through contact forms, including name, organisation name, email address, phone number, and enquiry details. We do not collect patient health records through this website.
4. Purpose of Processing
Personal information is processed solely for responding to institutional enquiries, providing consultancy-related information, and improving website functionality.
5. Legal Basis
Processing of personal data is based on user consent and the legitimate business interest of responding to professional enquiries submitted through the website.
6. Data Sharing
Information may be shared with authorised service providers solely for operational purposes such as website hosting or email communication, subject to appropriate confidentiality safeguards.
7. Data Retention
Personal data is retained only for as long as necessary to respond to enquiries or fulfil legitimate business purposes, unless retention is required under applicable law.
8. Data Security
Reasonable technical and organisational measures are implemented to protect personal information from unauthorised access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
9. Cookies and Analytics
The website may use limited cookies or analytics tools to monitor website performance and improve user experience.
10. User Rights
In accordance with applicable Indian law, users may request access to, correction of, or deletion of their personal data by contacting us through the contact details provided on this website.
11. Grievance Officer
For privacy-related concerns or grievances, users may contact our designated Grievance Officer at info@hemocareinnovations.com. We will make reasonable efforts to respond in accordance with applicable law.
12. Cross-Border Transfers
If personal data is processed using cloud or third-party service providers, such processing shall comply with applicable Indian legal requirements.
13. Updates to this Policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised last updated date.